Shipping and Returns
How long does my order take to ship?
Updated: as of April 2022
It will take between 5 - 7 business days for us to process and package your order and drop off your order with USPS. You will receive a tracking number once your order has shipped. Please allow 24 hours for the tracking to update through USPS.
USPS First Class Mail takes between 2-7 days to deliver your products within the contiguous U.S.
USPS Priority Mail will take between 3-5 days to deliver your products within the contiguous U.S.
If you have entered the wrong shipping address please contact us ASAP so we can correct it before your item(s) are shipped out.
We are not responsible for items that are damaged or lost by the post office. We are also not responsible for packages that have tracking and are marked as delivered but that you haven't received. Once your package is handed over to USPS, it is no longer within our control.
If this does happen please contact us and let us know, also contact your local post office immeditately for more information on filing a claim with USPS.
Orders can not be canceled once they have shipped.
*SUMMER SHIPPING
During the Spring and Summer months please make arrangements for your packages if you can, especially if you live in a very humid or hot climate.
*Please do not leave packages in direct sunlight, in your car, or metal parcel lockers etc. If you are worried that you will be unable to be home when your package arrives you can have your local post office hold the package for you at your convenience.
What is your return policy?
We have a 3 day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item(s) must be in the same condition that you received it, unopened & unused and in its original packaging.
You will also need the invoice number or proof of purchase.
To start a return, you can contact us at bloomorganics@hotmail.com
If your return is accepted, we will send you instructions on how and where to send your package.
Buyer is responsible for return shipping cost.
Items sent back to us without first requesting a return will not be accepted.
Please contact us for any return question at bloomorganics@hotmail.com
Damages and Order Issues
Please inspect your order upon receiving and contact us immediately if the item(s) is/are defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Item(s)
Certain types of items cannot be returned, like gift sets, sample sets, perishable goods (such as food), custom products (such as special orders or personalized items).
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take several days for your bank or credit card company to process and post the refund.